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Crew & Concierge

15 North Road, Combe Down, Bath, BA2 5DE

About us

Sara Duncan Director - Crew & Concierge Ltd | Telephone:+44 (0)7554446925

20 years ago Sara decided on a career change that took her to numerous exotic locations and introduced her to a number of different people. She started in the yachting industry as a Stewardess – along her travels she earned a great reputation and made a home for herself in Palma, Mallorca.

Sara took some time out from yachting to pursue a business venture but found the sea beckoned to her so she returned to Palma to work on various boats, now as a Sous-Chef or Sole Chef – she also catered for various regattas around the Balearics.

In 2006, Sara started a family so took the opportunity to work onshore to find crew for some of the very yachts that she had worked on and gained so much experience. In April 2007 ‘Crew & Concierge’ was born. Over the next four years the company grew until in 2011 Sara opened her first office. 2013 was an exciting and busy year for all at Crew & Concierge, in the April C&C became a UK based Company with Sara moving back to set up shop in England, enabling her to build relationships with local Maritime schools and select some of the great seamen that the UK provides.

Over ten years on Sara still remains as committed as ever and still enjoys bringing clients and crew together. Since her initial move, Sara has relocated to the beautiful City of Bath and has become established with some new team members celebrating 10 years of successful crew placement and client relationships.

Megan Hazell General Manager & Recruitment Consultant | Telephone:+44 (0)7557221052

Megan joined the team when Crew & Concierge made the move to her hometown of Bath. Although not coming from a yachting background, Megan instead brings her good judge of character and literacy skills to match the right crew with the right client. Her outside scope on the industry brings a new element to the team, and she’s made some very successful placements and has been working with crew for well over two years. She’s always learning but has already developed a great knowledge of what it takes to work in this industry. Alongside consultancy, Megan also manages the media for Crew & Concierge, posting updates to all social media platforms and continues to come up with new and innovative ways to encourage new crew to join us to find their next perfect role.

Megan is based in our head office in Bath.

Jennifer Nicholson Freelance Recruitment Consultant | Telephone:+34 682185848

Jennifer has been working in the yachting industry for over 15 years on both large motor and sailing yachts ranging from 30m to 80m, as well as land based for yacht owners.  After completing university then working as a social worker with high risk street children in Canada she decided to take the boating experience from her youth and join the super yachting industry.  As a dive instructor she has managed to find exciting boats that traveled to remote locales around the world allowing her to pursue her passion as a dive photographer/videographer.  

She is excited to be joining Sara and her gorgeous team at Crew and Concierge and happy to continue to be involved in the yachting industry.  She will be the person on the ground representing the team in Palma de Mallorca.  She is looking forward to using her years of experience to assist in finding the right crew for the job.

Hannah Phillips Recruitment Consultant | Telephone:+44(0)7825678527
Although new to the yachting industry, Hannah brings two years of previous agency recruitment experience to her new role. She is eager to get to know the ins and outs of the yachting world and is always happy to learn more. With an enthusiasm for getting to know what it is that makes a person tick, Hannah is always keen to make placements that are well matched for each individual party. Customer service is key for her and she will always be ready to listen to exactly what it is you are looking for and do her utmost to find this. Along with this, a passion for travel means she is always looking to hear more about each exotic location you will be working in!
Hannah is based in our head office in Bath.
Josh Macey Recruitment Consultant | Telephone:+44(0)7909090849
After spending most of his teenage life in South Africa Josh has become accustomed to working and dealing with people from across the globe and would like to put that experience to the test in the fast paced environment of yachting.
Since moving back from SA, Josh has worked in a variety of sales based customer roles such as in the motor and property trades and has developed an enthusiastic and personable approach when dealing with new clients and now candidates.
In his spare time, Josh is a very enthusiastic rugby player playing for  his local team, Corsham RFC, who recently won the Bath combination cup. Using determination in equal measure to listening to requirements he’s able to pair the right crew with the right boat.
Lauren Atwell Administrator & Media Management | Telephone:+44(0)7468426705
Lauren started a 12 month Business & Administration apprenticeship in 2015 at a Placement/Recruitment Agency, after completing her apprenticeship in November 2016, they decided to take her on as a full-time employee. After working with them for 2 and a half years as their Business Administrator and HR Support, she decided that it was her time to move.
After, working in the recruitment industry for 2 and a half years, Lauren has gained extensive experience with communicating with candidates and clients from all across Europe. Now starting as a Business Administrator for Crew & Concierge Lauren is ready to utilise these skills and knowledge she has gained over the years to thrive in her new role.