Crew & Concierge

Head Office is in Bath

About us

Sara Duncan

Director - Crew & Concierge Ltd

20 years ago Sara decided on a career change that took her to numerous exotic locations and introduced her to a number of different people. She started in the yachting industry as a Stewardess – along her travels she earned a great reputation and made a home for herself in Palma, Mallorca.

Sara took some time out from yachting to pursue a business venture but found the sea beckoned to her so she returned to Palma to work on various boats, now as a Sous-Chef or Sole Chef – she also catered for various regattas around the Balearics.

In 2006, Sara started a family so took the opportunity to work onshore to find crew for some of the very yachts that she had worked on and gained so much experience. In April 2007 'Crew & Concierge' was born. Over the next four years the company grew until in 2011 Sara opened her first office. 2013 was an exciting and busy year for all at Crew & Concierge, in the April C&C became a UK based Company with Sara moving back to set up shop in England, enabling her to build relationships with local Maritime schools and select some of the great seamen that the UK provides.

Over ten years on Sara still remains as committed as ever and still enjoys bringing clients and crew together. Since her initial move, Sara has relocated to the beautiful City of Bath and has become established with some new team members celebrating 10 years of successful crew placement and client relationships.

Jennifer Nicholson

Freelance Recruitment Consultant

Jennifer has been working in the yachting industry for over 15 years on both large motor and sailing yachts ranging from 30m to 80m, as well as land based for yacht owners.  After completing university then working as a social worker with high risk street children in Canada she decided to take the boating experience from her youth and join the super yachting industry.  As a dive instructor she has managed to find exciting boats that traveled to remote locales around the world allowing her to pursue her passion as a dive photographer/videographer.  

She is excited to be joining Sara and her gorgeous team at Crew and Concierge and happy to continue to be involved in the yachting industry.  She will be the person on the ground representing the team in Palma de Mallorca.  She is looking forward to using her years of experience to assist in finding the right crew for the job.

Lauren Atwell

Recruitment Consultant - Interior Department

Lauren started a 12 month Business & Administration apprenticeship in 2015 at a Placement/Recruitment Agency, after completing her apprenticeship in November 2016, they decided to take her on as a full-time employee. After working with them for 2 and a half years as their Business Administrator and HR Support, she decided that it was her time to move.

After, working in the recruitment industry for 2 and a half years, Lauren has gained extensive experience with communicating with candidates and clients from all across Europe. Now starting as a Business Administrator for Crew & Concierge Lauren is ready to utilise these skills and knowledge she has gained over the years to thrive in her new role.

Barley Duncan

Head Morale Coach

Barley joined the Crew and Concierge team 2 years ago and has had a solid career in chasing squirrels and pigeons, side eye stares and going fishing in the office bins for anything edible (or not). She loves to sit on her throne (the Yellow guest chair) overseeing targets (cuddles all day) and getting the girls back on track when they get distracted by her cuteness. Her favourite hobbies are sleeping, jumping onto laps, tummy rubs, pulling socks off feet and running away from the wind. But most of all she loves licking the face of any human and making sure everyone has enough Barley love to go around.

Zoe Hester

Recruitment Consultant - Chefs Department

Zoe has over 5 years of sales experience and most recently worked as a Recruitment Consultant for a Global recruitment agency, working with Human Resources professionals. She enjoys building relationships with candidates and clients and is excited for a new challenge of recruiting into the yachting industry. She will be specialising in the Galley Division and is looking forward to supporting experienced and budding chefs in the industry and helping clients find their perfect candidate.


Zoe enjoys travelling, having recently returned from exploring Thailand and Bali and has moved back to Bath after living and working in Berkshire. As an ex-professional Team GB swimmer, she is a real water baby!