Crew & Concierge

Head Office is in Bristol

About us

Sara Duncan

Director - Crew & Concierge Ltd

20 years ago Sara decided on a career change that took her to numerous exotic locations and introduced her to a number of different people. She started in the yachting industry as a Stewardess – along her travels she earned a great reputation and made a home for herself in Palma, Mallorca.

Sara took some time out from yachting to pursue a business venture but found the sea beckoned to her so she returned to Palma to work on various boats, now as a Sous-Chef or Sole Chef – she also catered for various regattas around the Balearics.

In 2006, Sara started a family so took the opportunity to work onshore to find crew for some of the very yachts that she had worked on and gained so much experience. In April 2007 'Crew & Concierge' was born. Over the next four years the company grew until in 2011 Sara opened her first office. 2013 was an exciting and busy year for all at Crew & Concierge, in the April C&C became a UK based Company with Sara moving back to set up shop in England, enabling her to build relationships with local Maritime schools and select some of the great seamen that the UK provides.

Over ten years on Sara still remains as committed as ever and still enjoys bringing clients and crew together. Since her initial move, Sara has relocated to the beautiful City of Bath and has become established with some new team members celebrating 10 years of successful crew placement and client relationships.

Megan Hazell

Recruitment Consultant - Engineering

Megan has over 5 years’ experience in recruitment, with 4 of those based in yacht crew recruitment.

She has a love for the industry and the people that she gets to work with every day. She also has experience recruiting for the offshore oil and gas industry as well as some IoT and Video tech knowledge, well equipping her to manage the engineering department.

In her spare time, Meg can be found cooking, shaking up a French martini or with a cup of tea in hand as well as spending time with family and friends. 



Barley Duncan

Head Morale Coach

Barley joined the Crew and Concierge team 2 years ago and has had a solid career in chasing squirrels and pigeons, side eye stares and going fishing in the office bins for anything edible (or not). She loves to sit on her throne (the Yellow guest chair) overseeing targets (cuddles all day) and getting the girls back on track when they get distracted by her cuteness. Her favourite hobbies are sleeping, jumping onto laps, tummy rubs, pulling socks off feet and running away from the wind. But most of all she loves licking the face of any human and making sure everyone has enough Barley love to go around.

Hope Joy-Smith

Recruitment Consultant - Interior Department

Hope joined Crew and Concierge with a background of experience working in recruitment.

Starting out as an Apprentice for an in-house Recruitment team within an International law firm before moving on to
candidate recruitment within the Educational sector. She has now all the experience she needs to become a successful Recruitment Consultant.

In her personal life, she loves spending quality time with her family and comes from a sporty background; competing at a national gymnastics level from a young age.

Ella House

PA to Director

Since graduating Ella has worked as an administrator at a local private school as well as at a stag & hen events company. She decided she was ready for a new challenge and joined the Crew and Concierge team at the beginning of the year as PA to the Director.

Outside of work she enjoys spending time with family and friends, baking and relaxing with her new rescue cat.

Olivia Rogers

Social Media & Marketing Administrator

Olivia joined our team in the new year as our marketing and social media administrator she has a background in sales and marketing at a field sales marketing agency and has recently completed a degree in business management with marketing.

She has a passion for travelling and in her spare time loves to go on dog walks and spend time with her friends and family. During her time at university, she was a part of a cheerleading society where she competed in competitions all around the UK. 

Courteney Shipp

Candidate Resourcer - Galley

Courteney joined Crew and Concierge a few months ago as a resourcer for our interior department. Very quickly she was promoted to take over and head up our Chefs division.

She started a few years ago recruiting for the healthcare sector and her previous experience shone through. We are delighted she has been able to adapt some of those skills and bring them to her new role.

She is enjoying the personal approach we take when recruiting for the yachting sector. She said "learning about the Chef's and their backgrounds is fascinating, each and every one of them has come to be a Chef from starting out in such varied pathways. Listening to them about the different types of training, whether that is 4 years in culinary college or on-the-job training from working at the local pub as a young person to being self-taught is very interesting". She also loves to hear about their favourite things to cook as well as listening to some of the other repertoires they have had to adapt to over the years.

Courteney has soon learned that the role of the Chef is very important onboard. Not only to be able to keep the owner and guests happy but also to keep several crews appetites satisfied. She is learning daily about dietary requirements and various methods of cooking. She feels the more Chefs she speaks to the better her knowledge can get. So please do get in contact and set up an interview with Courts. She is excited to be able to try and find you a role that suits you.

In her spare time, she loves socialising with her friends and family, staying active in the gym, and taking time to travel. She is a keen cook herself and is often in the kitchen cooking for everyone.

Lauren Skipper

Deck Consultant

Lauren joined Crew and Concierge with a background of working in a vast field of customer relation roles. With this experience, Lauren strives to provide the best service for both clients and crew.

In her spare time, Lauren can be found enjoying walks in the countryside and spending time with her family and friends.